T.V.S EXPORTS LTD Privacy Notice
Here at T.V.S EXPORTS LTD we are committed to protecting and respecting the privacy of your personal data. This privacy notice explains how your data is collected, used, transferred and disclosed by us. It applies to data collected when you use our websites, iOS and android applications, when you interact with us through social media, email, or phone, or when you participate in our competitions or events.
It covers:
The personal data we collect
How we collect your data
How we use your data
Marketing preferences, adverts and cookies
Links to other websites and third parties
How we share your data
Your rights
Changes to this privacy notice
How to contact us
Who are T.V.S EXPORTS LTD?
We are a business offering our clients taxi and private hire services.
T.V.S EXPORTS LTD (collectively referred to as “we”, “us” and “our” in this privacy notice) is the controller and responsible for your personal data collected through the nated170.sg-host.com website (the “website”).
Company number: 10889551
Registered office address: 2 Yorkstone, Crosland Moor, Huddersfield, West Yorkshire, United Kingdom, HD4 5NQ
Details of our Data Protection Officer responsible for overseeing questions in relation to this privacy notice, and our details are set out in the “How to Contact Us” section at the end of this notice.
Our commitment to you
We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we are collecting about you and how it is used. We will only collect and use your personal data for the following purposes, to:
fulfil your orders/request(s)/appointments
keep you up to date with the latest offers and trends
give you a better web browsing experience
help us to make our marketing more relevant to you and your interests
improve our services
meet our legal responsibilities
How we keep your data safe and secure
We have appropriate organisational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law. In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.
The personal data we collect
Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed. While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 13 or sell products or provide a service to children. If you are under the age of 13, you are not permitted to use or submit your data to the website.
The following groups of personal data are collected:
Identity Data includes information such as: first name, last name, title, date of birth, occupation, home ownership status, financial information and gender.
Contact Data includes information such as: email address, home address, location, country, telephone number.
Financial Data includes information such as: payment card details and bank account.
Transaction Data includes information such as: details of your requests and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders/requests.
Technical Data includes information such as: details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Profile Data includes information such as: purchases or requests made by you, product interests, preferences, feedback, and survey responses.
Usage Data includes information such as: how and when you use our website/app, how you moved around it, what you searched for; website/app performance statistics, traffic, location, weblogs and other communication data; loyalty programme activities; and details of any other products and services used by you.
Marketing and Communications Data includes information such as: your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
How we collect your data
We may collect personal data about you in the following ways:
Direct interactions – you may give us your Identity, Contact, Financial, Transaction, Profile, and Marketing and Communications data (as described above) by filling in forms, entering information online or by corresponding with us by post, phone, email, telephone or otherwise. This includes personal data you provide, for example, when you:
Create an account or purchase products/request services on our website;
Subscribe to our newsletter, discussion boards or social media sites;
Enter a competition;
Join our loyalty programme;
Complete a voluntary market research survey;
Contact us with an enquiry or to report a problem (by phone, email, social media, or messaging service);
Use the “refer a friend” function on our website; or
When you log in to our website via social media.
Automated technologies or interactions – as you interact with our website, we may automatically collect the following types of data (all as described above): Technical Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned orders. We collect this data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.
Third parties – we may receive personal data about you from various third parties, including:
Technical Data from third parties, including analytics providers such as Google.
Technical Data from affiliate networks through whom you have accessed our website;
Identity and Contact Data from social media platforms when you log in to our website using such social media platforms;
Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
How we use your data
The legal basis for processing your personal data. We will only collect and process your personal data where we have a legal basis to do so. We will only collect personal data from you when:
we have your consent to do so, or
we need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order/request or provide customer support connected with an order/request, or
the processing is in our legitimate interests and not overridden by your rights, or
we have a legal obligation to collect or disclose personal data from you.
(The table detailing uses made of your personal data, data types, and legal bases, which was in the original notice, would be placed here.)
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you have any questions about how we use any of your personal data, please contact us on info@tvsexport.com.
How long we keep your data for
We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations. Further details of the periods for which we retain data are available on request.
Marketing preferences, adverts and cookies
Marketing – your preferences
We may send you marketing communications and promotional offers:
if you have opened an account with us or purchased/requested a service from us, or registered for a promotion or event, and you have not opted out of receiving that marketing;
by email if you have signed up for email newsletters;
if you have provided us with your details when you entered a competition and you have consented to receiving such marketing.
We will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes. You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time:
you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email; or
account holders may withdraw their consent by simply emailing info@tvsexport.com with the subject line ‘Contact Preferences’.
Cookies
Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. Please refer to our Cookie Policy for detailed information.
Links to other websites and third parties
Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
How we share your data
We may disclose and share your personal data with the parties set out below:
where you have consented for us to do so.
to business partners, suppliers, sub-contractors and other third parties that we use in connection with the running of our business (e.g., IT systems providers, payment processors, delivery services, email service providers, analytics providers).
to any third party to whom we may choose to sell, transfer, or merge parts of our business or our assets.
to protect our customers and website from fraud and theft, by sharing personal data with organisations (including law enforcement agencies), involved in fraud prevention and detection and credit risk reduction. This includes sharing data with Ravelin and/or Risk Guardian for fraud prevention checks.
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
to our professional advisers including lawyers, bankers, auditors and insurers.
Your data and countries outside of Europe.
The personal data we collect from you may be transferred to, and stored at, destinations outside the European Economic Area (“EEA”) using legally-provided mechanisms. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy notice by ensuring appropriate safeguards are in place.
Your Rights
You have several rights under the data privacy legislation, including, under certain circumstances, the right to:
request access to your personal data
request correction of your personal data
request erasure of your personal data
request restriction of processing of your personal data
request the transfer of your personal data
object to processing of your personal data
request human intervention for automated decision making
If you wish to exercise any of these rights, please email us at info@tvsexport.com. You also have the right to make a complaint to the ICO (the data protection regulator in the UK).
Changes to this privacy notice
From time to time we may change this privacy notice. If there are any significant changes we will post updates on our website, applications or let you know by email.
How to contact us
We welcome feedback and are happy to answer any questions you may have about your data. Please send any questions, comments or requests for more information to info@tvsexport.com.
This privacy notice was last updated on 25/09/2025 (Version v1.0).